https://www.shafiq.in/zh/tags/emotional-intelligence/ Recent content in Emotional-Intelligence on Shafiq Alibhai Hugo zh-CN © 2009-2026 All rights reserved. Sun, 07 Dec 2014 12:01:02 +0000 https://www.shafiq.in/zh/blog/some-notes-on-people-skills-and-emotional-intelligence-1/ Sun, 07 Dec 2014 12:01:02 +0000 https://www.shafiq.in/zh/blog/some-notes-on-people-skills-and-emotional-intelligence-1/ <ul> <li>Five essential people skills: <ul> <li>rapport building</li> <li>curiosity</li> <li>communication</li> <li>ambition</li> <li>and conflict resolution</li> </ul> </li> <li>Assertiveness: the ability to speak and act in ways that naturally cause people to respond attentively and positively.</li> <li>Use phrases like &ldquo;You could be right about that. . . .&rdquo; or &ldquo;I understand how you feel. . . .&rdquo;</li> <li>Keep a diary of aggressive and passive behaviour on your part.</li> <li>&hellip;</li> </ul>