https://www.shafiq.in/zh/tags/customer-service/ Recent content in Customer Service on Shafiq Alibhai Hugo zh-CN © 2009-2026 All rights reserved. Wed, 28 Sep 2011 10:41:34 +0000 https://www.shafiq.in/zh/blog/the-ups-and-downs-of-iomega-customer-service-in-india/ Wed, 28 Sep 2011 10:41:34 +0000 https://www.shafiq.in/zh/blog/the-ups-and-downs-of-iomega-customer-service-in-india/ <p>A few months ago, I invested in a Prestige portable hard drive from IT dot COM, a retailer based in Margao, Goa, India. However, my satisfaction was short-lived; the drive began malfunctioning out of the blue. The drive&rsquo;s indicator light would blink endlessly, and it failed to get recognised on multiple systems I tried it on.</p> <p>I happened to be in Hyderabad when I first encountered this issue. To my astonishment, there wasn&rsquo;t a single authorised service centre in the entire twin cities of Hyderabad and Secunderabad. So, I waited until I returned to Goa and handed the problematic drive back to the retailer.</p>