How we handle proposals and contracts

I’ve seen too many teams treat proposals and contracts as paperwork – something you rush through on the way to the “real work”. That attitude costs money. I’ve watched deals fall apart because someone skipped a step, or signed something they didn’t understand, or assumed the other side was on the same page. So we wrote a procedure. Not because we’re a big company with a compliance department, but because we kept making the same mistakes. ...

1 October 2011 · Shafiq Alibhai