1. “How to Win Friends and Influence People” by Dale Carnegie

   • This classic book offers timeless advice on communication, relationship-building, and influence.

2. “Emotional Intelligence 2.0” by Travis Bradberry and Jean Greaves

   • This book provides insights into understanding and improving emotional intelligence, crucial for effective leadership.

3. “Crucial Conversations: Tools for Talking When Stakes Are High” by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler

   • This book offers techniques for handling high-stakes conversations where outcomes can impact project success.

4. “Drive: The Surprising Truth About What Motivates Us” by Daniel H. Pink

Cloud computing is the delivery of computing services such as servers, storage, databases, networking, software, analytics and intelligence over the internet. Cloud services offer many benefits such as scalability, flexibility, cost-efficiency and innovation. However, they also pose significant security risks, especially when it comes to accessing and managing sensitive data and assets in cloud production environments.

A cloud production environment is where the actual live applications and data are hosted and accessed by end-users. It is different from a cloud development or testing environment, where the applications and data are still under development or testing and not available to the public. A cloud production environment requires a high level of security and reliability to ensure that the applications and data are protected from unauthorized access, modification, deletion or disclosure.

DevOps is a philosophy that emphasizes collaboration between development and operations teams. The goal of DevOps is to speed up the delivery of software while maintaining high levels of quality and security. Collaboration is key to the success of a DevOps team.

One of the most important ways in which development and operations teams can collaborate is through the use of shared tools and platforms. These tools and platforms allow teams to share information and communicate effectively, which is critical for achieving the goals of DevOps. For example, a common platform for development and operations teams is a source code management system, such as Git. This system allows teams to collaborate on code and track changes, making it easier to identify and resolve issues.

Ultimately DevOps is an organizational transformation.

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• Five essential people skills:
  • rapport building
  • curiosity
  • communication
  • ambition
  • and conflict resolution
• Assertiveness: the ability to speak and act in ways that naturally cause people to respond attentively and positively.
• Use phrases like “You could be right about that. . . .” or “I understand how you feel. . . .”
• Keep a diary of aggressive and passive behaviour on your part.
• …

Political Intelligence requires a thorough understanding of the dynamics of leverage, which simply means your ability to get others to do wh_at you want.